Effective Date
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Introduction
At Grentex & Co, we recognize the importance of protecting personal data across borders. As a global business specializing in worsted yarn, carded yarn, scoured wool, and combing support, we are committed to safeguarding the privacy of our clients, partners, and visitors, in compliance with international data protection standards, including the General Data Protection Regulation (GDPR – EU/UK), the California Consumer Privacy Act (CCPA – US), and other applicable global privacy laws.
1. Information We Collect
We may collect:
– Business & Contact Details: Name, company, role, email, phone number, shipping/billing information.
– Transaction Information: Purchase orders, contracts, and invoicing details.
– Technical Data: IP address, device type, browser data, and website usage statistics.
– Marketing Preferences: Information provided when subscribing to updates or newsletters.
2. Purpose of Processing
Your information is processed for:
– Managing client and supplier relationships.
– Processing and fulfilling export and trade transactions.
– Ensuring compliance with global trade, customs, and legal obligations.
– Providing updates, newsletters, and marketing communications (only with your consent).
– Enhancing website functionality and user experience.
3. Legal Basis for Processing (GDPR Compliance)
We rely on the following lawful bases to process data:
– Contractual Necessity – to fulfill orders and agreements.
– Legitimate Interest – to improve services, maintain security, and build business relationships.
– Consent – for marketing communications where required.
– Legal Obligation – to comply with applicable trade, tax, and regulatory requirements.
4. Global Data Sharing & Transfers
As a global exporter, we may share personal data:
– With trusted logistics, shipping, and customs partners.
– With IT service providers supporting business operations.
– Across borders, ensuring appropriate safeguards (e.g., Standard Contractual Clauses under GDPR).
We do not sell or rent personal data to third parties.
5. Data Retention
We retain personal data only as long as necessary to fulfill business, legal, or compliance purposes, after which it is securely deleted or anonymized.
6. Your Privacy Rights
Depending on your location, you may have the right to:
– Access and request a copy of your personal data.
– Correct or update inaccurate data.
– Request deletion of data (Right to Erasure).
– Object to processing or restrict use of your data.
– Data portability (receive your data in a transferable format).
– Opt-out of marketing communications.
To exercise these rights, contact us at info@grentex.com.
7. Data Security
We use industry-standard security measures, encryption protocols, and restricted access controls to protect data. While no system is fully secure, we continually review and update our security practices to minimize risks.
8. Cookies & Tracking
Our website uses cookies and analytics tools to enhance usability and monitor performance. You can disable cookies through your browser settings, though this may affect site functionality.
9. Children’s Privacy
Our services are intended for business purposes only and are not directed at children under 16. We do not knowingly collect personal data from minors.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted with the revised effective date.
11. Contact Us
For privacy-related inquiries or to exercise your rights, please contact:
Grentex & Co Pvt Ltd
Gokalchand Rattanchand Woollen Mills Pvt Ltd
L.B.S. Marg, Ghatkopar (W), Mumbai 400 086
Email: info@grentex.com
Phone: +91 (0)22 2511 6885/6